Qualified.at

Type of website: Lead Qualification
Effective date: 21st day of July, 2026

Qualified.At (the "Site") is owned and operated by Agentica Group Corp, Inc. (the "Company"). The Company is the SaaS service provider for lead qualification and intake services on behalf of other businesses (who must operate according to the published terms and conditions and this privacy policy, as well as comply with the laws of the jurisdiction in which they operate). The Company is not a party to the contract between the Qualified.At Customer and the End-User, and is not responsible for the actions of the Qualified.At Customer or the End-User.

However, should a Customer of Qualified.At be found to be in violation of the terms and conditions or this privacy policy, the Company may be contacted with a request for action to be taken against the Customer. Each request will be evaluated on a case-by-case basis.

Contact Information

Support:: Email: support@agentica.group
Report Abuse or Violation of Terms and Conditions:: Email: abuse@agentica.group

Phone and Address

Phone:: +1 (650) 240-2460
Fax:: +1 (415) 780-5515
Address:: 2108 N ST # 14202, Sacramento, CA 95816

Service Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform the users of our Site (the "Site") about the data collection and processing practices of the Company, and the rights of the users of the Site. The users of this SaaS application fall into two categories:

Qualified.At Customers are Businesses who have registered with Qualified.At (the "Company") to create and manage their accounts, where they may create a Site Property (or several) and generate a lead qualification form displayed on their own website as a (white-label) "copilot window" widget. The copilot widget may be customized by the Qualified.At Customer to the look and feel of their site, and may not be easily distinguishable from the rest of their site. However, the terms and conditions and this privacy policy remain visible in the footer of the copilot widget at all times, and point to this privacy policy.

End-Users (aka "Leads", "Qualifying Leads", "Intake Leads") are the individuals who fill out the lead generation and qualification form(s) displayed in a copilot window widget on a Qualified.At Customer's site, and whose collection and use are the sole purpose of the software provided by this website to the Businesses (its Customers). The software is designed to collect voluntarily provided data from the End-Users to assist the Customers in their intake process for their own purposes, be that to qualify leads for professional services and products, medical providers, insurance providers, consultants, or any other service or product that they offer. The End-Users are under no obligation to answer any questions in the form shown by the Qualified.At Customer, and can opt-out at any time during the data collection process. The Customers are responsible for the fair use of the data collected from the End-Users, and must comply with the laws of the jurisdiction in which they operate. The Customers may export the list of leads for their own purposes, be that marketing, sales or any other business relationship they may have with the End-Users. The forms Customers build on this site have the ability to provide an estimated cost of the services provided by the Customer to the End-User. Qualified.At is not responsible for the accuracy of the estimated cost provided by any Customer, and is not liable for any damages caused by the use of Customer's services. Importantly, End-Users are under no obligation to provide any information, to the Customer in the form shown by the Customer via Qualified.At widget, and can opt-out at any time during the data collection process by simply closing the copilot window widget by clicking outside of the widget, or clicking the "X" button in the top right corner of the widget.

Service Functionality

This site exists to allow Businesses (Qualified.At Customers) to create and manage their accounts, where they may create a Site (or several) and generate a lead generation and qualification form displayed in a copilot window widget on their site. The widget is populated by the questions the Business has configured in their account. The form is displayed and populated in a copilot window widget on the Business's site.

The Qualified.At Customers have access to different features depending on the plan they have selected and paid for. For example, Customers on the Pro plan may choose to send a webhook to their own CRM or a backend API system with each form completion, or generate an email to the person who filled out the form. Qualified.At may change the features available to the Customers at any time, at its sole discretion. Suspension and termination of Customer accounts (including refunds) are governed by our Terms and Conditions.

Data Ownership
The lead qualification data collected from the Site is owned by the Qualified.At's Customer (i.e. the Business registered as a Qualified.At Customer) and must be used solely for the purpose of qualifying leads by the Qualified.At Customer and not shared with any third parties by Qualified.At, however Qualified.At has no control over how the Qualified.At Customer uses the data, as the lead qualification data may be exported by the Qualified.At Customer and used for their own purposes.

Do not give out personally identifiable information beyond the minimal information required to fill out the form and to potentially contact you. This includes, but is not limited to, your name, email address, phone number, and address.

The data collected from the Site is owned by the Qualified.At Customer (i.e. the Business registered as a Qualified.At Customer) and is not shared with any third parties.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

You can withdraw your consent by: Users can email support@agentica.group and ask to be removed from the database.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal bases to collect and process the personal data of users in the EU:

Users have provided their consent to the processing of their data for one or more specific purposes; and
Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: To qualify users for various third party services and products, with user's active agreement..

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

First and last name;
Age;
Date of birth;
Sex;
Email address;
Phone number;
Address; and
Auto fill data.

This data may be collected using the following methods:

Copilot Form installed on third party websites..

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect when the user performs certain functions may be used for the following purposes:

In Lead generation and collection for Qualified.At customers, with the full agreement and active participation of "leads" (users who fill out the form on the copilot)..

Who We Share Personal Data With

Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties
We may share user data with the following third parties:

Any customer of qualified.at who generated a Copilot Form and placed it on their website..

We may share the following user data with third parties:

Any data that the qualified.at customer chooses to collect, and the lead actively participates in sharing it..

We may share user data with third parties for the following purposes:

To provide any service, qualify for a service, estimate service fees, or any other reason third party might want to collect lead qualification data with the full consent of the user..

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Service Providers (Subprocessors)
We rely on the following service providers to operate the Service, each of which may process user data solely on our instructions and for the purposes described in this Privacy Policy: Google Cloud Platform (application hosting, encrypted databases, and file storage); OpenAI (when a form begins with a free-text description, that text is processed by a large language model to pre-fill form answers; no data is used to train models under our API terms); Resend (delivery of transactional emails, such as a confirmation to the End-User and a lead summary to the Customer); and Google Analytics (aggregate usage analytics on our own pages, loaded only after cookie consent). In addition, a Customer may configure their own Google Analytics property on their copilot widget; analytics data collected under a Customer-configured property belongs to that Customer, and their privacy practices govern it.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

Lead data is retained while the Customer's account is active — the Customer owns that data and controls its deletion. When a Customer account is closed, or when a Customer deletes a lead, the data is deleted within thirty (30) days; encrypted backups age out within ninety (90) days thereafter. End-Users may request erasure of their own data at any time (see Your Rights as a User), and verified requests are honored within thirty (30) days.

How We Protect Your Personal Data

The data is protected by the Google Public Cloud SSL protections to the website itself, and to the database (CloudSQL) used, encrypted at rest. For more information please see Improving security and governance in PostgreSQL with Cloud SQL" by Google Cloud

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of cyber-attacks. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical, and the Company is not liable for any damages caused by a successful cyber-attack on the Site. For this reason we explicitly ask that the forms request the absolute minimum amount of PII, and only after the Customer and End-User establish a relationship outside of Qualified.At before more personal data is exchanged.

Your Rights as a User

Under the GDPR, you have the following rights:

Right to be informed;
Right of access;
Right to rectification;
Right to erasure;
Right to restrict processing;
Right to data portability; and
Right to object.

California Residents (CCPA/CPRA)

California residents have the right to know what personal information we collect about them, to request its deletion or correction, and to not be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined in the California Consumer Privacy Act. To exercise any of these rights, contact our privacy team at support@agentica.group; verified requests are honored within the timeframes the law requires.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:

Agentica Group's Privacy Team at support@agentica.group

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals. We are not responsible for and cannot guarantee how any third parties who interact with our Site and your data will respond to DNT signals.

How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

Email support@agentica.group to be removed from the lead database of qualified.at customer. You can opt-out by decline to fill out the copilot form or questions.

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits (for example, the color scheme you've selected); and

Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
1. Google Analytics tracking. If you opt-out of Cookies Consent, we will not track your activity on our Site, nor will Google Analytics receive any data from you.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. In the EU/UK you can find your local supervisory authority through the European Data Protection Board's member list.group.

Qualified.At Privacy Policy